{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11722287,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"03/05/2026","vin":"5YJXCDE2XLF","components":"SUSPENSION,STRUCTURE,UNKNOWN OR OTHER","summary":"I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision.  During an insurance claim handled by Tesla Insurance Company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However, a manufacturer-owned repair facility estimate would be significantly lower and could make the vehicle repairable.  When I attempted to obtain an inspection and estimate from a Tesla manufacturer repair facility, the appointment was cancelled after communication between the insurance company and the repair facility. This prevented me from obtaining a competing repair estimate.  Because Tesla operates the vehicle manufacturing, repair network, and insurance services within the same ecosystem, I am submitting this information for review regarding potential impacts on repair access, repairability, and consumer choice.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL X","manufacturer":"Tesla, Inc."}]}]}