{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11722294,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2026","dateComplaintFiled":"03/05/2026","vin":"3mw5r7j01l8","components":"ENGINE","summary":"The Active Grille Shutter (AGS) system on my vehicle suffered an internal mechanical failure (fault codes 138206 and 138224). These shutters are a critical part of the engine cooling system. Failure of the AGS to operate correctly leads to immediate engine overheating risks, potential sudden loss of power (Limp Mode) in high-speed traffic, and thermal damage to engine components, posing a severe safety hazard.  The manufacturer, BMW of North America, has officially acknowledged this defect via Extended Warranty SIB 01 03 25. However, both the local dealer (BMW of Sterling) and BMW of North America corporate office have formally refused to honor this safety-related warranty repair.  Despite clear video and photographic evidence showing zero external impact to the vehicle's front end or grilles, both parties claim 'outside influence' without providing any technical proof or documentation of such impact. By refusing to repair a known cooling system defect, the manufacturer and the dealer are forcing a vehicle with a high risk of overheating back onto public roads. This represents a systemic failure to address a safety-critical component under a federally protected warranty","products":[{"type":"Vehicle","productYear":"2020","productMake":"BMW","productModel":"330I","manufacturer":"BMW of North America, LLC"}]}]}