{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11722360,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"03/05/2026","vin":"5xyp6dgc2rg","components":"UNKNOWN OR OTHER","summary":"I bought my 2024 Kia Telluride new and have been trying to get Kia to update the navigation system maps since I bought it. The maps and driving/turning instructions provided by their navigation systems are currently (and have been) out-of-date causing a significant safety risk for anyone driving Kia vehicles with these an non-updated maps. A prime example which is becoming more and more prevalent is where cities have completed changed major intersections (many adjacent to interstate highways) whereby they reversed the flow of traffic completely opposite of normal traffic flow. Although I have found these changes to be  many places along the east coast, 2 local examples for me are the intersections of 1) [XXX]  where is crosses [XXX]  and 2) [XXX]  where it crosses [XXX]  Sarasota. Since both of these [XXX] exits in FL now have reversed traffic flows immediately after exiting this major highway (which is counter-intuitive to begin with), Kia's nav system is warning you that you are going in the wrong direction and telling you to turn head-on into oncoming traffic.           For 2 years since I've been attempting to get Kia's attention on this matter, their  response has consistently been (from their customer service dept, dealer and website which provides the updates) that the updates are currently unavailable and to continue to check back for updates.  Please look into this issue and assist in getting Kia to recognize the risk they have created so they can provide a fix for the affected vehicles. Thank You. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"TELLURIDE","manufacturer":"Kia America, Inc."}]}]}