{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11722438,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"03/06/2026","vin":"4S4BSAHC8J3","components":"UNKNOWN OR OTHER","summary":"The infotainment touchscreen in my 2018 Subaru Outback has developed severe screen delamination and now generates persistent \u201cghost touch\u201d inputs. The screen registers touches without any driver interaction.  While the vehicle is in motion, the system frequently activates functions on its own, including changing audio sources, adjusting settings, and opening menus. This occurs repeatedly and unpredictably.  Because many vehicle functions are controlled through the touchscreen interface, the malfunction creates a significant driver distraction. The system may rapidly change screens or activate controls while I am driving, which forces me to divert my attention from the road to attempt to correct or override the inputs.  The problem appears to be related to failure of the touchscreen hardware rather than normal wear. Numerous other Subaru owners have reported similar issues with delamination and ghost inputs in vehicles equipped with the Starlink infotainment system.  Given that this malfunction results in unintended electronic inputs affecting vehicle controls and creates a driver distraction while the vehicle is in motion, I believe it represents a potential safety concern that warrants investigation.  The manufacturer has been contacted but declined goodwill repair assistance for the defective infotainment unit.  I am submitting this report so the issue can be documented and evaluated as a potential safety defect affecting Subaru vehicles equipped with this infotainment system.","products":[{"type":"Vehicle","productYear":"2018","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}