{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11722706,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2002","dateComplaintFiled":"03/07/2026","vin":"2T3EWRFV4KW","components":"STRUCTURE","summary":"The rear liftgate began malfunctioning and would intermittently fail to open or close properly. The issue had previously been reported to a Toyota dealership, but the problem could not be reproduced at the time.  I noticed recently that the liftgate was not fully closing on the passenger side. While inspecting the liftgate more closely, I discovered that the passenger side liftgate hinge is cracked and the metal at the hinge base is separating. The crack appears to run through the hinge bracket where it attaches to the body. The driver side hinge also shows signs of stress.  Because the hinge is cracked and separating, there is concern that the liftgate could eventually detach or fall unexpectedly. The liftgate is heavy, and a hinge failure could allow it to drop suddenly, posing a risk of injury to someone standing near or underneath it. If both hinges fail at the same time, the liftgate could become detached from the vehicle while driving resulting in an accident and potential injury to myself, my family, and others that are hit by or hit the liftgate.   The dealership suggested the damage may have occurred from forcing the liftgate closed when the liftgate struts failed to function. However, the cracking appears consistent with progressive metal fatigue rather than a single impact event.  This appears to be a structural hinge failure that could affect the safe operation of the liftgate.  The dealership has documented my concerns on numerous occasions and today they visually saw the hinges in their current shape.","products":[{"type":"Vehicle","productYear":"2019","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}