{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11722741,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/07/2026","vin":"1GKKNMLS2JZ","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"Dear General Motors Customer Assistance Center,  I am writing to formally file a complaint and request assistance regarding a serious mechanical failure with my 2018 GMC Acadia SLT.  I purchased this vehicle when it had approximately 7,000 miles on it after it was transported from Florida. Since owning the vehicle, I have properly maintained it and had it serviced through Suttle Motors dealership in Newport News, Virginia.  Recently, while driving on the highway to have tires installed, the vehicle suddenly stalled while I was in traffic. This caused a very dangerous situation, as traffic behind me was forced to abruptly slow down and I was nearly rear-ended due to the sudden loss of power. Because the vehicle was no longer drivable, I had it towed to Suttle Motors for inspection.  After examining the vehicle, the service department informed me of the following issue:  \u201cThe transmission solenoid valve is stuck and it has burnt the transmission fluid. The vehicle will require a full transmission replacement. The estimated cost is $7,769 with a 3-year/100,000-mile warranty.\u201d  I was extremely shocked and disappointed to receive this news. My vehicle currently has only 67,000 miles, and I have taken care to maintain it properly through the dealership. Experiencing a complete transmission failure at such relatively low mileage is very concerning, especially considering the dangerous situation it created on the highway.  Given the circumstances, I am requesting that General Motors review this matter and advise whether any goodwill assistance, repair support, or coverage options may be available to help resolve this issue.  I would greatly appreciate your prompt attention to this matter. I can provide service records and documentation from Suttle Motors if needed.  Thank you for your time and consideration. I look forward to your response.","products":[{"type":"Vehicle","productYear":"2018","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]}]}