{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11723165,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"03/09/2026","vin":"1V25MPE89PC","components":"UNKNOWN OR OTHER","summary":"The vehicle\u2019s GPS/navigation system repeatedly misrepresents the vehicle\u2019s physical location while driving. The defect includes incorrect vehicle positioning on the map display, including instances where the vehicle appears in incorrect geographic locations (including appearing in the middle of a river).  While actively navigating, the system has recalculated routes incorrectly and changed estimated travel time from approximately two hours remaining to six hours, despite no change in route or conditions. This occurred during highway driving.  The GPS malfunction also affects Apple CarPlay navigation when the phone is connected to the vehicle. When connected, the vehicle\u2019s incorrect GPS data corrupts phone navigation routing.  The defect further affects the vehicle\u2019s heads-up display and traffic sign recognition system. The system has displayed incorrect speed limits (including displaying higher speed limits in lower-speed areas), which contributed to receiving a speeding citation.  The issue makes reliable route planning and EV charging planning difficult or impossible during longer trips.  The vehicle has been presented for repair three times. Dealership documentation verifies that the GPS and compass were incorrect. A technical case was opened with Volkswagen (Case RK-1536905), and I also opened multiple customer care cases on my own, to no avail. The vehicle was returned unrepaired with the statement that the concern is under review and no repair solution is currently available.  The defect remains unresolved.  This issue affects navigation accuracy, traffic sign recognition accuracy, and safe routing.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}