{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11723424,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2023","dateComplaintFiled":"03/10/2026","vin":"1FMCU9G69NU","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"I have had issues with my car since the day that I bought it. First, my car squealed every time that I backed up. I took it to my local Ford dealership 3 or 4 times without this ever being fixed. This then progressed to my brakes squealing anytime they\u2019re used. I barely have 25,000 miles on my car. Additionally, I have had numerous occasions where my car will get stuck and not shift, not accelerate which is extremely scary when merging into traffic, the RPM\u2019s will jump between 3,000 and 5,000 and stay there while I cannot accelerate or shift. The vehicle has had episodes of shaking while I am driving, and now there is a grinding sound when driving for unknown reasons. My car has also sounded like there is a hole in the exhaust, although there isn\u2019t. I\u2019m not sure what\u2019s causing the noise.  Now I have come to find out that there are two active recalls on my car; one for the PCM control module (NHTSA Recall Number: 25V-467, Ford Recall Number: 24S55), and the SYNC/ display software update (NHTSA Recall Number: 26V-123, Ford Recall Number: 25S06) which is a lesser concern.  I called the dealer that I bought my car from and they can\u2019t service my car for the PCM control module via an appointment until 4/24/26 (over a month from now when I don\u2019t feel safe driving my vehicle). They said that I can drop my car off before 4/24 for about a week, but that they can\u2019t provide a loaner. I can\u2019t be without a vehicle. Per Ford there are not parts for a permanent remedy anyway, and this is only a temporary fix as it is, which I don\u2019t have confidence in. That\u2019s ridiculous because the recall came out 7/2025. It\u2019s been almost a year. They also told me that the SYNC software update is only a customer satisfaction, not a recall, so they won\u2019t fix it, which is incorrect. I called Ford customer satisfaction and was also denied a loaner car. The only option that I was given was the possibility of a buyback program, which didn\u2019t sound promising. I\u2019m stuck in a car that I don\u2019t feel safe in.","products":[{"type":"Vehicle","productYear":"2022","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}