{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11723641,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/11/2026","vin":"5YJSA1E29HF","components":"ELECTRICAL SYSTEM","summary":"The charge port latch failed to release the mobile connector (consistent with TSB SB-18-44-002) I had to call Tesla customer service for manual release instructions, which was very difficult to get through to (unclear through the Tesla App) After manual release, the mobile connector was damaged since it got stuck during a rainstorm. Tesla replaced the entire charging port for 1,000 without first testing the mobile connector Though a known defect, TSB SB-18-44-002 was never applied to my vehicle and since my vehicle was out of warranty, I was charge for the full replacement of the charging port.  I was put at risk because I was stranded with a charging port cable unable to release from my vehicle and unable to drive.","products":[{"type":"Vehicle","productYear":"2017","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}