{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11723774,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"03/12/2026","vin":"1V2FR2CA3RC","components":"WHEELS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I am writing to formally report repeated and serious defects with my 2024 Volkswagen Atlas, VIN [XXX] , which I leased in California. These defects occurred well within the vehicle\u2019s first year and while under factory warranty.  Brake System Defect  At 8,405 miles, the vehicle received its 10,000-mile maintenance.  At 9,340 miles, brake pads measured 10 mm front / 8 mm rear, reflecting nearly new condition.  By 13,175 miles, the pads had separated from their backing plates, causing scoring of the front rotors. Told they crumbled by the dealership.  Dealer performed a \u201cone-time goodwill repair\u201d on the 1-year in-service date, replacing pads and rotors, but refused to document the failure as a warranty-covered defect.  This premature failure at 13k miles is not normal wear and reflects a serious manufacturing/material defect that created a safety hazard.   Engine and Oil Issues  At 13,175 miles, the oil light came on and the vehicle was found to be low on oil despite proper service at 8,405 miles. At 8,405 miles the oil light also came on showing low to no oil.   Intermittent Warning and Electrical Issues  Throughout this period, the vehicle has experienced recurring warning messages and system malfunctions, including:  \u201cError: Dynamic Road Sign Display\u201d  \u201cLane Assist Not Available\u201d  \u201cFront Assist Has Limited Availability\u201d  TPMS issues, where displayed tire pressure did not match actual pressure, and the light remained on for days despite correct tire pressures being confirmed.   Additional Warranty Repairs  At 9,943 miles, the radio required a software repair under warranty.  Paint defect required repair under warranty.  Summary: In less than 14,000 miles, this vehicle has experienced: Critical brake system failure (pads separating, rotor damage). Engine oil loss triggering warning light. Multiple electrical and safety system errors affecting driver-assist features. Radio malfunction requiring repair. Paint defect requiring repair. I have more pics & orders INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}