{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11723801,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"03/12/2026","vin":"5TDKZRFH2KS","components":"ENGINE","summary":"Our 2019 Toyota Highlander currently has 54,605 miles. In August 2025, when the vehicle had 50,236 miles, we brought it to the Toyota dealership to address a whining noise coming from the transmission. At that time, the vehicle was still under the manufacturer\u2019s warranty. The dealership performed a transmission service during that visit.  Within the following weeks, however, the whining noise returned, and the vehicle began experiencing hard and delayed shifting. Our children and grandchildren have recently moved to Washington, and we had planned to drive there to visit them. Unfortunately, we are now reluctant to drive the vehicle due to safety concerns, as we have been advised that the transmission may be failing.  The dealership has now recommended a full transmission replacement. Because the original concern was reported while the vehicle was still under warranty, we believe the issue should have been properly diagnosed and resolved at that time. However, the problem was not addressed, and the vehicle is now outside the warranty period, with Toyota declining to cover the cost of the replacement transmission.  Given that the problem was first reported while the vehicle was under warranty, we are requesting that Toyota reconsider covering the transmission repair or replacement.","products":[{"type":"Vehicle","productYear":"2019","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}