{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11723861,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"03/12/2026","vin":"JF2SJGWC5HH","components":"AIR BAGS","summary":"My 2017 Subaru Forester [Touring] (VIN: [VIN]) has a recurring front passenger airbag deactivation problem even when an adult is seated and belted. The console shows \u201cPassenger Airbag OFF\u201d with an adult occupant. The seatbelt chime recognizes a passenger, but the airbag remains OFF. In many cases, the airbag will only enable if the passenger sits after engine start\u2014classic Occupant Detection System (ODS) misclassification behavior. The ODS recall WUM\u201198 (NHTSA 19V\u2011701) for 2015\u20132018 Forester was completed before I purchased the vehicle in April 2020, but the same safety condition has returned. On 02/25/2025 at Subaru of Sterling (VA), the dealer wrote: \u201cSeats: occupant detection sensor mat circuit code. passenger side seat sensor mat has failed causing air bag light. recommend replacing passenger side seat bottom in the amount of 2,276.51.\u201d I was also told the recall was \u201cvoided\u201d because it had been completed before my ownership, and I must pay 2,276.51 to restore airbag function. I opened a case with Subaru of America: 25\u2011982548\u2011811. This is the same hazard identified in NHTSA 19V\u2011701 (Subaru WUM\u201198)\u2014the ODS may misclassify an occupied seat and deactivate the passenger airbag, increasing the risk of injury in a crash. I am requesting NHTSA to record this as a post\u2011remedy recurrence and to follow up with Subaru to ensure a permanent corrective action (e.g., seat cushion/ODS sensor replacement) without shifting cost to owners. I can provide the dealer RO/estimate and photos/video upon request.   Dates & Dealer: Subaru of Sterling (VA), 02/25/2025; RO amount 2,276.51 SOA Case: 25\u2011982548\u2011811 Recall Reference: Subaru WUM\u201198 / NHTSA 19V\u2011701 (Forester 2015\u20132018 ODS misclassification)","products":[{"type":"Vehicle","productYear":"2017","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}