{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11724669,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2025","dateComplaintFiled":"03/16/2026","vin":"3VvRB7AX5PM","components":"ENGINE","summary":"Currently in the 22-23 Tiguans they are experiencing an oil consumption issue. Where the engine is consuming oil at a fast rate. I am having to add oil to the car every 800-1000 miles. There\u2019s several class action lawsuits against VW for this exact issue yet they refuse to fix the issue in our car even though it is still under warranty. In writing they told me it\u2019s not consuming ENOUGH oil for VW to approve the repair and that it has to get worse before they will fix it. This problem CAN cause catastrophic failure to the engine. It can also cause the car to stall while driving putting myself and my family at risk. The service advisor admitted that the Tiguans are known oil burners, so much so that they now put in their manuals that burning 1qt of oil per 1000-1200 miles is within spec. It should not be burning oil at all! When I took it to VW bc the check engine light and low oil light was on they said they needed to perform an oil consumption test to see how much it was burning. Yet when I went to pick it up they said that I had to bring it back in exactly 630 miles to do the test. They wouldn\u2019t say why they didn\u2019t get it done that day which I thought was strange. I was unable to get back there at exactly 630 miles bc I work and they are in a different state. So I called to say hey I\u2019m a little Over is that ok. They said no sorry ,we will have to do it at my next oil change. Which per VW is 10,000 miles or 1 year! They want me to wait up until one yr to test this? This is not acceptable! It is costing me money in extra oil every month , putting my family at risk, and putting the car at risk for catastrophic failure . Again, I have the proof in writing where they stated what I said above. As well as receipts and proof that I have taken it to VW for this issue yet they refuse to fix it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}