{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11724724,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"03/16/2026","vin":"KMHL54JJXPA","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Battery Management System completely exhausting the 12V battery resulting in the car acting as if it has no power.  When this happens, you can't unlock the door or open the trunk.  On two separate occasions, I have encountered a complete loss of power in my Sonata Hybrid, preventing me from unlocking the trunk or doors upon returning from extended trips. The first incident occurred after a ten-day absence last Fall, and the most recent was on Saturday, March 14, 2025.  During the latest incident, I returned from a seven-day trip and found my vehicle parked at Orlando International Airport. Upon approaching the car, I anticipated being able to unlock the trunk, load my luggage, enter the vehicle, and drive home. However, once again, the vehicle was unresponsive. Accessing the car required removing the cap from the door handle and manually inserting the key, a process that took approximately ten minutes, which was particularly inconvenient and concerning in an airport parking lot.  This situation was even more challenging considering I am a [XXX]  woman of smaller stature attempting to resolve this issue alone at night. I believe this poses a serious safety concern for all owners under similar circumstances.  Following the incident last Fall, I brought my Sonata Hybrid to Key Hyundai in Jacksonville. I was informed that this is a known issue for which there is a recall; however, my vehicle model year is not included in the affected range. It was suggested that I would need to manage this problem independently.  I believe this recurring issue represents a known vulnerability that could potentially expose Hyundai and its dealerships to liability should an owner suffer harm while addressing this malfunction.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HYUNDAI","productModel":"SONATA","manufacturer":"Hyundai Motor America"}]}]}