{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11724830,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"03/17/2026","vin":"5xypg4a55lg","components":"ENGINE","summary":"Office of Defects Investigation National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590  Subject: Safety Complaint \u2013 Premature Engine Failure Risk Due to Excessive Oil Consumption and Confirmed Cylinder Scoring \u2013 2020 Kia Sorento  Dear Sir or Madam,  I am submitting a formal safety complaint regarding a 2020 Kia Sorento that is experiencing severe and abnormal engine oil consumption along with confirmed cylinder wall scoring. These conditions indicate progressive internal engine damage and present a significant risk of premature engine failure.  The vehicle has been regularly maintained in accordance with manufacturer service recommendations. Despite proper maintenance, the engine began consuming excessive amounts of oil between normal service intervals. During inspection by the servicing dealership, visible cylinder wall scoring was identified within the engine. Cylinder scoring is a clear indication of internal engine wear and deterioration and can lead to rapid progression toward engine failure.  Despite the confirmed presence of internal engine damage, the manufacturer has refused to authorize an engine replacement under the extended warranty program unless the engine experiences complete mechanical failure. The dealership has indicated that the vehicle must continue to be operated and monitored until catastrophic breakdown occurs before replacement will be approved.  Requiring the continued operation of a vehicle with confirmed cylinder wall damage and abnormal oil consumption raises serious safety concerns. Progressive internal engine damage can lead to sudden engine seizure, stalling, or loss of power while driving, which creates a potential hazard for the driver, passengers, and surrounding traffic.  Given the confirmed cylinder scoring and ongoing excessive oil consumption, I respectfully request that the National Highway Traffic Safety Administration investigate.","products":[{"type":"Vehicle","productYear":"2020","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}