{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11724833,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2026","dateComplaintFiled":"03/17/2026","vin":"5NPD84LF0HH","components":"UNKNOWN OR OTHER","summary":"Subject: Escalation of Unresolved Case \u2013 Request for NHTSA Assistance  Dear NHTSA,  For several months, I have been dealing with an unresolved issue regarding my Hyundai vehicle. On February 18th, I was told the supervisor of my case manager at Hyundai Motor America would contact me within 5 to 10 business days. Today is March 16th, and despite repeated requests, no supervisor has reached out.  As a dialysis patient without a vehicle, these prolonged delays are affecting my health and safety. Since I have not been able to receive a response from the supervisor of my case manager, I am escalating this matter to your agency. I have a full email chain documenting these events, which I can provide upon request.   For transparency, I am copying my case manager and Hyundai national customer service.  I appreciate your assistance with this urgent matter.  Sincerely, [XXX]   Tel. [XXX]    CC: [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"HYUNDAI","productModel":"ELANTRA","manufacturer":"Hyundai Motor America"}]}]}