{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11724841,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/17/2026","vin":"KNDJ33AU1M7","components":"ENGINE","summary":"My 2021 Kia Soul is exhibiting a severe safety defect documented in Recall SC336: frequent, unpredictable stalling in traffic (\"Loss of Motive Power\") and audible engine knocking. These symptoms create a high risk of a rear-end collision or being stranded in a dangerous traffic situation. The vehicle is currently at Kia of Streetsboro. Despite being provided with evidence of these active mechanical failures, the dealership is attempting to \"remedy\" the safety recall based solely on a \"Pass\" result from the Piston Ring Noise Sensing System (PNSS) software diagnostic. As the TSB SC336 notes that the root cause is physical damage to cylinder walls caused by defective piston oil rings, a software diagnostic \"Pass\" is not a physical repair and does not address the existing mechanical stalling. I have not received any status updates or communication from the dealership service department since Friday. The dealership is refusing to perform a borescope inspection or open a Kia Techline case to investigate the stalling, effectively denying a proper safety remedy. I am reporting this as a failure of the manufacturer and dealership to provide a safe and effective remedy for a known life-safety defect. The car remains unsafe to drive.","products":[{"type":"Vehicle","productYear":"2021","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}