{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11724874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2025","dateComplaintFiled":"03/17/2026","vin":"1FMJK1J88SE","components":"VISIBILITY/WIPER,LANE DEPARTURE","summary":"When using the turn signal, the blind-spot camera view is blocked by an on-screen steering wheel control popup, which cannot be minimized and only disappears after an extended amount of time. This popup automatically appears after a door has been opened as well as if/when the control button on the steering wheel is engaged intentionally and/or unintentionally. This obstructs my view of the blind-spot camera at a critical time when I am attempting a lane change, creating a potential safety risk. I have checked vehicle settings and consulted the dealer, but there is no current remedy or setting to disable the popup; this was communicated from the dealer to be \"standard\" and \"not defective\". I am unaware of any acknowledgement from Ford that this issue is a known defect in this model\u2019s infotainment interface.","products":[{"type":"Vehicle","productYear":"2025","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}