{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11724887,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"03/17/2026","vin":"KNDJ33AU1M7","components":"ENGINE","summary":"DEALER ADMISSION OF NON-COMPLIANCE: I am updating my complaint to document that Kia of Streetsboro is officially refusing to perform the mandatory mechanical inspection required by Recall SC336. Despite the vehicle suffering from \"Loss of Motive Power\" (stalling in traffic) and \"Abnormal Engine Noise,\" the dealership\u2019s service department stated via text on March 17: \"I asked my manager and he said as of right now since your vehicle passed the tablet we cannot do anything else.\" The dealer further stated: \"I suggest calling consumer affairs since you have an open case and letting them know what's going on and seeing if they can help.\" TECHNICAL VIOLATION: The dealer\u2019s refusal based on a \"tablet pass\" is a direct violation of TSB SC336, Step 18c, which states that if a vehicle exhibits mechanical symptoms that \"contradict a PASS result,\" the dealer MUST open a Techline Case for further instructions. By their own admission, the dealer is choosing to follow a \"manager\u2019s\" opinion rather than the Federal Recall Protocol. They are attempting to release a vehicle that is actively stalling at intersections, which they define as an \"Early Warning\" system success, while ignoring the actual mechanical failure (the stalling). SAFETY RISK: This is a documented Ineffective Remedy. The dealer is punting the safety diagnosis to a \"Consumer Affairs\" call center rather than performing the borescope and Techline escalation required by the NHTSA. I am reporting this dealer for knowingly attempting to return a stalling, unsafe vehicle to a consumer while claiming the recall is complete.","products":[{"type":"Vehicle","productYear":"2021","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}