{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11724996,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"03/17/2026","vin":"2FMZA52236B","components":"SEAT BELTS,SEATS","summary":"I purchased a 2006 Ford Freestyle which currently has an open safety recall for 3rd Row Seat Latch Striker Corrosion Repair. I took the vehicle to a Ford dealership to have the recall repaired. The dealership confirmed the recall but days later informed me that the necessary parts are no longer available and that they are unable to complete the repair.  This creates a serious safety concern because the recall involves corrosion of the 3rd row seat latch striker, which can affect proper seat latching and passenger safety in the event of a crash.  I attempted to escalate this issue by contacting Ford corporate customer support. However, I have not received any resolution. I have been given the runaround between Ford corporate and the dealership. The dealership referred me to Ford customer support, and Ford customer support continues to refer me back to the dealership without providing any solution.  I also have written communication from the dealership service department stating that their Special Service Support Center would not be able to assist and advising me to contact Ford customer support. Despite following these instructions, no assistance or remedy has been provided.  As a result, the safety recall remains unresolved, and I am unable to complete required vehicle inspection/registration. I am left with a vehicle that has a known safety defect with no available repair and no clear resolution from the manufacturer.  I am requesting immediate assistance and a definitive resolution to this safety issue.","products":[{"type":"Vehicle","productYear":"2006","productMake":"FORD","productModel":"FREESTAR","manufacturer":"Ford Motor Company"}]}]}