{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11725014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"03/17/2026","vin":"1FATP8UHXL5","components":"ENGINE","summary":"FAILURE TO NOTIFY/ADDRESS A KNOWN ISSUE DURING THE WARRANTY PERIOD  Vehicle has been serviced in accordance with Ford\u2019s recommended maintenance schedule by Joe Cooper Ford of Edmond, Oklahoma, since purchase. At service appointment in September 2025, with 59,968 miles \u2013 just prior to the 60k mile powertrain warranty expiration \u2013 specifically requested a thorough inspection of any conditions that could potentially be addressed under warranty coverage. During that visit, Joe Cooper Ford documented that the \u201ccoolant was low (at minimum mark) and dirty\u201d and recommended a coolant system fluid exchange. This finding occurred in the context of the well-documented coolant intrusion defect affecting 2017\u20132020 Ford Mustangs and other Ford models. When an authorized dealer observes conditions consistent with a known defect during the warranty period, reasonable warranty administration requires disclosure and further diagnostic evaluation, so the customer has a meaningful opportunity to pursue timely repair. By January 2026, at only 61,640 miles, were informed our engine had failed.  No such disclosure or evaluation was provided. As a result, we were deprived of a reasonable opportunity to address the condition under warranty prior to expiration. The subsequent engine failure occurred after the warranty period but was directly preceded by these unresolved indicators. Under these circumstances, denial of warranty consideration is inconsistent with the purpose of the warranty and reasonable consumer expectations.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}