{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11725019,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"03/17/2026","vin":"7SAYGDEF9NF","components":"STRUCTURE","summary":"While driving on Intestate I-95 in the Express Lane at high speed in my 2022 Tesla Model Y, the hood (frunk) suddenly flew open, smashed into the windshield and remained in the upright position.  Luckily I was able to slow down and ease blindly into the emergency lane without causing further damage to myself or others. I lost entire visibility at high speed and my windshield was smashed on the highway. This was a traumatic experience that could have caused serious damage to me personally and other motorists. The hood (frunk) latch failed to operate properly and was available for inspection immediately.  Once the highway safety patrol officer forced the hood down and escorted me safely off the highway, we drove the vehicle to a Tesla dealership directly after the incident.  The Tesla dealer initially took full responsibility for the incident and said they would repair at their expense.  However, the story changed once they did a VIN search on my vehicle and discovered I had been hit (not my fault, driver ran red light) in the front quarter panel prior to this incident.  Tesla said the fault was on the repair shop (Tesla recommended) who had fixed the vehicle prior to the incident.  The repair facility claimed they were not at fault, and Tesla was responsible, as they did not touch the frunk latch as noted by the invoice for repair/parts and painting/lack of near the latch.  This is a recurring incident as reported by recalls and my vehicle is listed as one of the possible vehicles for recall.  The vehicle was inspected by insurance, and the same Tesla recommend repair facility we used before.  There were no warning lamps, signals or symptoms to indicate anything was wrong or loose with the latch.  In the end, we had to file the incident through our insurance provider and pay out of pocket for the repair in order to get the vehicle back on the road.  I'm truly frustrated with the lack of ownership by Tesla over the incident, they are losing a brand loyal customer.","products":[{"type":"Vehicle","productYear":"2022","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}