{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11725237,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2024","dateComplaintFiled":"03/18/2026","vin":"5N1BT3BA4NC","components":"POWER TRAIN,ENGINE","summary":"Subject: URGENT SAFETY COMPLAINT - 2022 Nissan Rogue (VIN: XXX) - Recall Remedy Failure I am filing a formal complaint regarding a life-threatening defect in my 2022 Nissan Rogue. This vehicle has experienced three (3) total losses of motive power at highway speeds, nearly causing multiple accidents. I am now afraid to drive this vehicle as it remains a substantial safety hazard. Recall & Repair Failure: The vehicle is subject to Recalls R25E2 and R25E3 for engine bearing and throttle body failure. The dealership performed an ECM software update which effectively removed the \"open recall\" status from my VIN history. However, the dealer refused to perform the mandatory physical oil pan inspection for metal debris required by the recall protocol. The car still exhibits severe bucking, hesitation, and gurgling noises. By only performing a software \"fix,\" the manufacturer has cleared the safety alert while leaving a catastrophic mechanical defect unaddressed. This is a complete remedy failure. 30-Day Out-of-Service & Misdiagnosis: In January 2025, the dealership retained my vehicle for over 30 days. During this stay, the service department initially informed me via text that the engine required a full replacement. The following day, they abruptly changed the diagnosis to spark plugs. I have text records of this contradiction. This 30-day stay meets the statutory presumption of a \"Lemon\" under Florida Statute 681.104. Unresolved Issues: Despite replacing the throttle body, EGR valve, water pump, and various mounts, the engine still stumbles, especially from a stop. The dealer manager previously discussed a vehicle swap but attempted to force a new credit application, treating a safety-defect remedy as a new sale. I am seeking a Substitution of Collateral (Swap) on my existing loan terms for a reliable vehicle. Below, I put the date this all started, last service was a 3/9/26-power loss/throttle Current Mileage: 55,000 Dealer: Nissan of Cape Coral, Florida INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"NISSAN","productModel":"ROGUE","manufacturer":"Nissan North America, Inc."}]}]}