{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11725411,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/18/2026","vin":"1FM5K8D87KG","components":"UNKNOWN OR OTHER","summary":"I am writing to formally report an issue regarding Safety Recall 24S02 on my 2019 Ford Explorer, which is incorrectly shown as completed by Cornerstone Ford in Elk River, Minnesota. This recall involves the exterior A\u2011pillar trim on 2011\u20132019 Ford Explorer vehicles and is a documented Ford safety campaign (24S02 / 24V031).  According to Ford\u2019s records and Cornerstone Ford\u2019s reporting, Recall 24S02 is flagged as completed on my vehicle on Jun 2025; however, the actual recall repair has never been performed. It appears only on an estimate repair invoice from July 2025, and I have text message correspondence from the dealer dated December 19, 2025, stating that the part had arrived, yet no recall work was scheduled or completed.  Notice on Invoice (attached): [Primary]: S100 - RECALL RECALL RECALL - C/S: NO REMEDY AVAILABLE YET-24S02 EXTERIOR A PILLAR APPLIQUE INSPECTION   I am unable to take it to a different dealership because it has been flagged as completed. I contacted Ford's Customer service, and they are taking the dealership's word.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}