{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11725921,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2026","dateComplaintFiled":"03/20/2026","vin":"YV4A22PK7H1","components":"ELECTRICAL SYSTEM","summary":"The failure involves the instrument cluster (driver information display) on my 2017 Volvo XC90.  This component is responsible for displaying speed, warning indicators, and all critical driving information.  The failed component remains installed and is available for inspection.  The issue began while driving on public roads. The display intermittently showed distorted, \u201cbarcode-like\u201d patterns that would appear suddenly, disappear, and then return. The condition progressively worsened over time.  The failure is now consistent and reproducible. When starting the vehicle, the cluster may appear normal for a few seconds before becoming severely distorted or completely unreadable. Now it is nonfunctional from the moment of ignition.  This creates a significant safety hazard because I cannot view speed, warning lights, gear position, or any system alerts. The initial failures occurred while the vehicle was in motion, which increased the risk at the time of occurrence. The vehicle is not safely operable in this condition.  The vehicle has approximately 24,000 miles, has never been in an accident, and has been properly maintained. There were no external factors that could explain the failure. The only prior symptoms were the intermittent display distortions described above.  An authorized Volvo retailer inspected the vehicle and diagnosed the instrument cluster as failed, recommending replacement. No repair has been completed. Volvo Car USA declined goodwill assistance despite the extremely low mileage and safety\u2011critical nature of the failure.  I am aware of similar instrument cluster failures reported by other 2016\u20132017 Volvo XC90 owners, suggesting this may be part of a broader pattern.","products":[{"type":"Vehicle","productYear":"2017","productMake":"VOLVO","productModel":"XC90","manufacturer":"Volvo Car USA, LLC"}]}]}