{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11726119,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"03/22/2026","vin":"JTDKN3DU9E0","components":"SERVICE BRAKES","summary":"Subject: Brake Booster/Pump Assembly Failure \u2013 Toyota Program ZJB / 23TE07  Description of Incident: I am reporting a failure of the brake booster and pump assembly on my 3rd Generation Prius (82,000 miles). While the vehicle is 11.3 years old, it is well under the 150,000-mile threshold of Toyota\u2019s Customer Support Program ZJB.  The brake pump began cycling every 13 seconds, indicating an internal pressure leak in the accumulator. This is a documented precursor to a total loss of power-assist braking. Despite the clear mechanical failure, no warning lamps or Diagnostic Trouble Codes (DTCs) were triggered, creating a safety hazard where the system could fail without prior electronic notification.  Repair and Cost Details: Because the vehicle was 1.3 years past the arbitrary 10-year \"Secondary Coverage\" window, I was forced to pay $3,461.18 out-of-pocket for a known manufacturing defect.  I would like to highlight a discrepancy in labor billing: while Toyota\u2019s own technical bulletins (ZJB/23TE07) state the repair should take approximately 5.3 hours, the dealership charged 8.9 hours of labor for the same procedure.  Safety Concern: By limiting coverage to 10 years, Toyota has left many low-mileage owners with a critical safety defect that degrades over time regardless of mileage. I request that the NHTSA transition this from a \"Customer Support Program\" to a formal Safety Recall to ensure all affected vehicles are repaired and owners are reimbursed, regardless of the vehicle's age.","products":[{"type":"Vehicle","productYear":"2014","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]}]}