{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11726276,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2026","dateComplaintFiled":"03/23/2026","vin":"WVWGA7CD5RW","components":"BACK OVER PREVENTION","summary":"I am reporting a recurring safety-related malfunction involving the backup camera, proximity sensors, and infotainment system on my 2024 Volkswagen GTI. These components are still installed on the vehicle and available for inspection upon request.  I purchased the vehicle on August 5, 2024, from King Volkswagen in Gaithersburg, MD. The following day, the system began failing repeatedly. When the issue occurs, there is a loud popping sound from the speakers, the infotainment screen shuts off and reboots, and a warning light appears on the dashboard indicating a system fault. This has happened more than 80 times so far, sometimes multiple times per day.  This malfunction creates a safety risk because the backup camera and pedestrian/vehicle detection alerts become unreliable or unavailable at critical moments. The sudden audio pop and system reset are also distracting while driving.  I have taken the vehicle to the dealership several times and provided video recordings showing the failure. I have even spoken with the sales manager in person and never got back to me like promised.  The dealer has stated they cannot replicate the issue and has only attempted software resets or updates. The problem has not been confirmed or repaired by the dealer, and the vehicle has not been inspected by the manufacturer, police, or insurance representatives.  The warning light and system resets first appeared the day after purchase and have continued without any prior message or indication before each failure.  This ongoing malfunction affects essential safety systems, and I am requesting a formal investigation and resolution.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"GTI","manufacturer":"Volkswagen Group of America, Inc."}]}]}