{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11726675,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2026","dateComplaintFiled":"03/24/2026","vin":"1C4PJLCB3MD","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"I purchased this 2021 Jeep Cherokee, and it has developed a life-threatening defect where it performs an uncommanded braking while driving at speed. Without any warning the car slams on the brakes creating an immediate risk of a Rear end collision. Diagnostic scans show multiple critical failures: PO128 (the initial warning of a computer communication issues). Dealership (Echo Park) refuses to fix with the proper OEM part and denies my warranty, (I called it in on day 15 on my Warranty, 01/28/26) I let them know the fans were loud, RPMs fluctuating, tailpipe full of black soot and making a loud sputtering, this is burning up my fuel fast. My appt was on 02/10/26 They said there was nothing wrong with it. A couple weeks go by and then the check engine light turned on (after my Warranty) i took it back on 03/19/26, They visually verified the code, said I had to pay out of pocket to fix it with an aftermarket part not the OEM part. They set up an appt for 03/25/26. UO128 (lost communication with brake control module) and C008E-00(ECU internal performance). These codes are directly linked to the NHTSA safety investigation PE22- 009. When I took the vehicle to Allways [XXX]  on March 23, 2026, the Service Department refused to perform a safety inspection without an upfront payment, despite the vehicle having exposed wiring in the steering column and part of an active federal safety probe.  As a small business owner (Maid To Sparkle) grandmother who transports a [XXX]  daily, I am now stranded with a vehicle that is unsafe to drive due to a documented a manufacturer defect. While at the dealership I was simultaneously on the phone with Jeep Customer Care. Despite the vehicle being under federal safety investigation for the exact ghost breaking I am experiencing both the dealer and corporate representative denied assistance and refused a safety inspection without an upfront fee This shows a coordinated refusal to address a documented safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}