{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11726860,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"03/24/2026","vin":"Km8j3ca4xhu","components":"ENGINE","summary":"To Whom It May Concern, I am writing to formally escalate an unresolved safety issue involving my 2017 Hyundai Tucson (VIN: [XXX] ) that has now been ongoing for over two years. I have made repeated attempts to complete a safety recall repair through multiple authorized Hyundai dealerships, including Hyundai of [XXX]  and Hyundai in [XXX] . Despite scheduling several appointments, I have consistently been turned away, had appointments effectively canceled, or been told that no one is available to perform the repair. This has occurred across more than one location and over an extended period of time. This is unacceptable. A federally mandated safety recall especially one involving the engine is not optional and must be completed within a reasonable timeframe. The continued failure to complete this repair places me at risk and reflects a serious breakdown in both dealership accountability and corporate oversight.  Additionally, my vehicle has experienced significant paint chipping. While I understand this may not be a safety recall issue, it has affected the overall condition and value of my vehicle. Given the prolonged delay and inconvenience I have experienced, I am requesting that this concern also be reviewed for potential goodwill repair or coverage.  At this point, I am requesting immediate action: Assignment of a case manager A confirmed and honored appointment date for recall repair at a dealership that is able to complete the work Written confirmation that the repair will be completed without further delay Information regarding a loaner vehicle or transportation if the repair requires extended time Please note that I am filing a formal complaint with the Illinois Attorney General\u2019s Office due to the repeated failure to complete a federally required safety recall. If this matter is not resolved promptly, I will pursue additional consumer protection and legal remedies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"HYUNDAI","productModel":"TUCSON","manufacturer":"Hyundai Motor America"}]}]}