{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11726891,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2017","dateComplaintFiled":"03/25/2026","vin":"5TEHN72N54Z","components":"STRUCTURE","summary":"Immediately after the manufacturer recall requiring full frame replacement (completed November 2017 by the same dealership referenced below), the vehicle developed abnormal handling not present before the repair, including improper tracking and rear end instability. No warning lights/diagnostic messages were present. These issues were reported to the servicing dealership within weeks and repeatedly over the following years.  Despite multiple short initial inspections and two extended service periods\u2014totaling approximately fourteen months in the dealership\u2019s possession\u2014the dealership repeatedly reported no defect found and continued to advise that the vehicle was safe to operate.  Due to ongoing safety concerns, an independent inspection was recently obtained. It confirmed measurable rear axle offset and a thrust angle deviation outside acceptable tolerances. The defect is visually apparent: the rear wheels are not symmetrically aligned, and the vehicle exhibits a noticeable \u201ccrab walking\u201d effect when viewed from behind. The root cause remains undetermined and would require further diagnostic work and significant disassembly. All documentation and inspection findings are available upon request.  Safety risk: The vehicle does not track correctly and shows instability, especially in low traction conditions such as rain or snow, increasing the risk of loss of control.  The manufacturer has been formally notified through repeated outreach, including ongoing contact with the Brand Engagement Center since December 2025 and multiple certified letters to Toyota North America Legal/Consumer Affairs between January and March 2026. The only response received was a generic statement from the Brand Engagement Center indicating that the vehicle is out of warranty and an offer to return it to the same dealership that performed the frame replacement and failed to identify the defect. No other response, investigation, or resolution has been provided by Toyota North America.","products":[{"type":"Vehicle","productYear":"2004","productMake":"TOYOTA","productModel":"TACOMA","manufacturer":"Toyota Motor Corporation"}]}]}