{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11727269,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2026","dateComplaintFiled":"03/26/2026","vin":"2C4RC1DG0HR","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"For several months I have been having problems off and on with my vehicle not shifting into drive, neutral, or reverse.  It runs fine but becomes undrivable.  Until this last time, I was always able to keep trying, let it sit overnight, etc... and it would eventually shift into gear.  Currently it does not, I had to have it towed to a shop to be repaired.  This is a problem, the vehicle has left me stranded on several occasions.  My daughter was recently home from collage and I could not let her use my car for fear she would get stranded somewhere. It was towed to a local shop, who was able to confirm that the transmission has an internal short.  This is a very common occurrence with this vehicle.  The transmission can not be repaired and it needs a new one.    Each time the transmission would fail a dash light would come on with a P in a circle with an explanation mark next to it and an engine light.  This happened several times, in the past I was able to clear the light and drive the car, but this time it would not clear.  The transmission is shoot and needs to be replaced.  I purchased the car new in February of 2017, and have always properly maintained the vehicle.  It has approximately 79,800 miles on it.  I have researched this issue and it is very common, this is a known problem with the 2017 Chrysler Pacifica.   I have attached a Warranty Bulletin that seems like it should cover my vehicle, but I called the Chrysler Customer Hotline and they are telling me my vehicle is not covered.   I have taken care of this vehicle, I drive it very gentle, there is no way this transmission should have gone bad.    I am going to get this repaired at the shop, they have ordered me a new transmission.  The Chrysler case ID # is [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}