{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11727316,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2026","dateComplaintFiled":"03/26/2026","vin":"5XYZKDAG7CG","components":"SUSPENSION,STRUCTURE","summary":"Rear subframe suddenly collapsed and broke due to extreme corrosion.  Incident occurred while driving, allowing rear wheel to turn out causing loss of control.  Luckily I was traveling at a low rate of speed and nobody was hurt.  Found rear subframe was completely rotten out and collapsed on the driver side.  Vehicle is now completely undrivable and has to be towed.  Found that there was a recall/service program from Hyundai (campaign #947) and my vehicle was affected.  I called my local dealership to schedule an inspection appointment regarding the recall.  Dealership told me I had to call Hyundai customer care.  I called customer care on Tuesday and my claim was escalated.  The representative told me that I would be contacted by Hyundai within two days.  I have not received any correspondence from the case manager.  Called Hyundai Customer Care once more and the representative told me that they can't contact claims representatives directly and I would have to wait until they decide to call me.","products":[{"type":"Vehicle","productYear":"2012","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}