{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11727935,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2026","dateComplaintFiled":"03/30/2026","vin":"3TYLB5JN0RT","components":"SERVICE BRAKES,LANE DEPARTURE","summary":"What component failed?\u2028 The rear brake system (rotors and pads) and the components associated with Safety Recall 25TA04 (rear brake hoses). The parts are available for inspection.  * How was safety put at risk? \u2028The dealer (Island Toyota, St. Croix) labeled my 2024 Tacoma \"UNSAFE TO DRIVE\" on Invoice #[XXX] but refused to perform the Federal Safety Recall (25TA04) for rear brake hoses unless I paid for an $800 brake job first. This violates federal law by making a safety recall conditional on customer-paid maintenance. I am currently driving a vehicle the dealer documented as \"unsafe\" because they withheld the free safety remedy.  * Has the problem been confirmed?\u2028 Yes, the dealer confirmed the rear brakes are failed but refused the recall and the 36,000-mile warranty claim.  * Has it been inspected by others?\u2028 Not yet. However, the dealer\u2019s technician failed to record actual millimeter measurements for the pads or rotors on the official invoice.  * Warning lamps or symptoms?\u2028 Metal on metal grinding noise from the rear brakes. No warning lamps appeared prior to the failure.  * Additional Note on Records:\u2028 The dealer falsified my service records on Line C (Recall 25TC07), claiming I was \"unwilling to wait\" for a repair that was never even mentioned to me. The dealer also claims I denied service on Line B, but what actually happened is I refused to pay $800 for a premature  brake failure that should be covered by my 36,000 mile warranty or as consequential damage from the recall. The dealer then used my refusal to pay for pads as an excuse to withhold the Federal Safety Recall (25TA04). I never denied the safety repair I denied a bill for a factory defect. I have uploaded photos of both rear wheels. The left side is healthy, but the right side is completely destroyed with deep scoring. This uneven wear at only 34,613 miles proves this is a manufacturing defect, not my driving style.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TOYOTA","productModel":"TACOMA","manufacturer":"Toyota Motor Corporation"}]}]}