{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11728037,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"03/30/2026","vin":"4S4BTGND9L3","components":"ENGINE","summary":"Vehicle: 2020 Subaru Outback Onyx/Limited/Touring XT (2.4L Turbo FA24) Component: Engine Lubrication / Oil Pan Sealant  I am reporting a manufacturing defect involving the engine oil pan seal on the 2020 Subaru Outback 2.4L Turbo. Upon inspection of fluid accumulation at the transmission joint, a Subaru dealership diagnostic confirmed that the engine oil pan seal has failed. The dealership noted that engine oil is leaking and being forced rearward by airflow while the vehicle is in motion, saturating the transmission assembly.  Technician Admission: The service department at the Subaru dealership explicitly stated that this is a \"known manufacturing issue\" with the FA24 engine series.  Financial Concession: To acknowledge the nature of this premature failure, the dealership waived the $185 diagnostic fee, resulting in a $0 invoice (attached).  Inadequate Coverage: Despite the dealership\u2019s admission and a repair quote exceeding $1,100 (file is attached), Subaru has not yet issued a recall or extended warranty for this specific 2020+ turbo application, though similar issues with RTV sealant have plagued the brand\u2019s newer engine platforms.  The technician confirmed that the leak is significant enough that oil is traveling the length of the transmission. This presents a potential fire hazard if oil contacts high-temperature exhaust components (such as the turbocharger or catalytic converter) and contributes to environmental contamination. This is the Turbo (XT) model. Turbochargers generate much higher heat, which makes an oil leak significantly  Subaru National Customer Service has advised me to file this complaint with the NHTSA. I am requesting that the NHTSA investigate the frequency of oil pan seal failures on the 2020+ 2.4L Turbo (FA24) engine to determine if a mandatory recall or extended warranty (similar to past CVT or engine seal settlements) is warranted to protect consumers from the high cost of a documented manufacturing flaw.","products":[{"type":"Vehicle","productYear":"2020","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}