{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11728234,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2025","dateComplaintFiled":"03/31/2026","vin":"KNDCC3LC8N5","components":"ENGINE","summary":"The vehicle has a recurring P0420 code (\u201cCatalyst System Efficiency Below Threshold Bank 1\u201d). A boroscope inspection at Ricardo Caballero Kia Santa Isabel (invoice #[XXX] dated December 5, 2025) confirmed internal disintegration of the catalytic converter, with physical pieces of the catalyst falling out when the exhaust pipe was removed. This failure appears related to Recall 23V534 (SC276) and TSB PS709 (overheating / coolant boiling issues in 2017-2022 Niro Hybrid models). Motorambar, Inc. (official Kia distributor in Puerto Rico) has ignored my warranty claim since December 2 and December 22, 2025 (more than four months). Motorambar is now refusing to authorize a courtesy loaner vehicle at the dealer Ricardo Caballero Kia Santa Isabel, claiming the tests will take less than 5 days. This leaves me without transportation. The catalytic converter is fully covered under the Federal Emissions Warranty (8 years / 80,000 miles). I request that NHTSA investigate this as a potential safety and emissions defect and require Kia / Motorambar to: 1.  Immediately repair or replace the catalytic converter under warranty at no cost. 2.  Provide a courtesy loaner vehicle during the repair. 3.  Reimburse previous diagnostic costs of $449.17. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"KIA","productModel":"NIRO","manufacturer":"Kia America, Inc."}]}]}