{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11728450,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"04/01/2026","vin":"WA1DECF34R1","components":"POWER TRAIN","summary":"Lease Begin Date: May 1, 2024 Mileage at time of first incident: 16800 Current Mileage: 17,500 Incident Description: This vehicle has exhibited unintended rearward movement on two separate occasions following a \"Drive System Malfunction\" warning, each occurring immediately after shifting into Drive on an incline. The first incident occurred on February 20, 2025. Immediately after shifting into Drive, the vehicle displayed a \"Drive System Malfunction\" message and rolled backward before I was able to stop it. My [XXX]  child was a passenger. The system reset after restarting the vehicle. The second incident occurred under nearly identical conditions on March 19, 2025, again resulting in unintended rearward movement following the same warning message. My child was again in the vehicle. Time-stamped photographs documenting both events are available. The vehicle was brought to an authorized Audi dealership for inspection. The dealership was unable to replicate the concern. Low-voltage fault codes were identified, including a remote key and secure control module message, but no fault codes directly tied to the drive system were found. No corrective action was taken. I subsequently contacted Audi of America's customer support line and was assigned a Regional Case Manager. Audi's position has been that escalation to Audi Technical Assistance or engineering cannot proceed without dealership replication of the fault. No proactive diagnostic steps have been offered or taken. The concern remains unresolved. This complaint is being filed to document two occurrences of unintended vehicle movement associated with a drivetrain-related warning, and to request that Audi of America be required to investigate and address the root cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"AUDI","productModel":"Q3","manufacturer":"Volkswagen Group of America, Inc."}]}]}