{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11728757,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/02/2026","vin":"1GCPTEEK2R1","components":"SERVICE BRAKES","summary":"About two weeks ago my truck popped up a message asking if I had installed new brake pads. When I selected no, on my Home Screen, where I can see the systems of my truck the front bake wear indicator no longer showed a percentage. When I inspected my brake pads the front outer pads still had a good amount of pad left, but when I checked the inner pads they had been severely worn down compared to the outers. On 4/1 I brought my truck to a Chevy dealership to have them diagnose why there is such uneven brake pad wear. After they inspected the brakes the dealership then told me that due to the brake pad clips being installed improperly my pads were wearing out unevenly. The dealership also showed me a service bulletin (25-NA-365) that GM had put out for trucks in the 2023-2026 models that stated due to a factory installation defect on the clip that holds the brake pads in place it is causing uneven wear on the brake pads. I told the dealership that the clip causing uneven wear on the brake pads could become a safety concern if owners don\u2019t know about this because the braking effectiveness of the truck is wearing out faster than what the owner is told by the sensor. I told them in extreme cases that if the pad completely wears out then the rotor could be damaged and cause a very significant impact to the safety of the vehicle because the braking system will be severely degraded. I was told that since it is just a service bulletin the dealership and GM do not have to cover the repairs of the brake pads because a service bulletin is not the same as a recall and that brake pad wear is a normal maintenance item. My concern is that trucks with similar mileages as mine of 20000 miles are wearing their brake pads out at an alarming rate and the dealership and GM are not taking the responsibility to ensure that the issue is resolved and new pads are replaced to ensure proper braking effectiveness on the roads.","products":[{"type":"Vehicle","productYear":"2024","productMake":"CHEVROLET","productModel":"COLORADO","manufacturer":"General Motors, LLC"}]}]}