{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11729079,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"04/03/2026","vin":"1FMUK8DH5SG","components":"STEERING,LANE DEPARTURE","summary":"My 2025 Ford Explorer pulls hard to the left, the steering wheel feels heavy, stiff, and gets hard to steer my wife and I are constantly fighting with the car to get it to steer right and stay in the lane. If I let it, I can keep the steering wheel straight and the car will just veer to the left Into the left lane, it\u2019s dangerous, my wife won\u2019t even drive it anymore. Then there are times while driving on curvy roads, the wheel or the cars steering will get stuck and if I wanted to,  it will stay turning on its own around corners or curves. Also when we take a turn onto another street sometimes it gets stuck again, doesn\u2019t come back like most cars do. We have had it in the shop more than 3 times for these problems. They have replaced the steering rack/gear, done alignments, but the problem still persists we are afraid that the steering is going to get stuck, that we won\u2019t be able to pull it back into our lane and cause a major accident. We have brought it to the dealer but say they have done what they can and need direction from Ford. I don\u2019t know if it\u2019s related but there has been warning lights but it said it was for the parking brake. I have even been on rides with a service manager from a ford dealership and it has happened but, without an answer from ford they could not do anything. This problem has going on for months now and the dealership can\u2019t fix it I bought it September 2nd, 2025  I can\u2019t remember when it started exactly, October or November but it has gotten worse and worse it seems by the day. The first time we brought it in was in December 31st, 2025 that\u2019s when the dealership changed the steering rack/steering gear I tried to upload files to this form but they are too big","products":[{"type":"Vehicle","productYear":"2025","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}