{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11729125,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"04/03/2026","vin":"WVGRV7AX5HW","components":"STEERING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000.  Summary of Deception: Carvana sold this vehicle as \"Certified\" with a \"150-Point Inspection\" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that revealed catastrophic wiring corrosion caused by a long-term sunroof leak. These were latent defects present at the time of sale. The vehicle has has 2 Turbos: one recalled (now currently being recalled again) and one replaced 3 months into ownership. The vehicle slowed down on [XXX]  traffic and I had to make an emergency exit and take to the dealership. This make and model were completely overhauled engine and externally after my model 2017.   45 mechanical services in 12 months justifies a recall and an exchange,  Safety & Financial Hardship: As a high-level executive commuting from [XXX]  to [XXX] , I required a reliable vehicle. Instead, this car decelerated dangerously on [XXX] , nearly causing a collision. Despite active steering and turbo recalls, Volkswagen mechanics have deemed the car \"unsafe for road use\" since January 2025. I am warned that any further driving will void my warranties due to engine damage risk.  Bad Faith Negotiations: I have attempted to resolve this with Carvana and Volkswagen Executive Care. Carvana offered a mocking $500 gesture for a $40k total loss, while their supervisors were condescending and dismissive. They have refused to provide the original inspection report.  Impact: I have lost tens of thousands in wages, rental costs, and storage fees while my credit and mental health suffer under $19,000 of debt for a \"shell. \" I am seeking an immediate buyback at their expense to resolve this matter and restore my ability to work safely.  Thank you, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}