{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11729156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2021","dateComplaintFiled":"04/04/2026","vin":"1FM5K8D86KG","components":"STRUCTURE","summary":"Ford had a recall on a Explorer's roof rack covers...In  2021 the dealer glued down the covers.  Over time the glue has gone bad and both roof racks are loose causing concern.  I recently found out that there was a fix for this.  It was installing Christmas tree push clips into cover to secure them.  I recently went to the dealer (Sayville Ford, [XXX] ) and inquired about this and adviser stated not recall on file since it was done in 2021. Both roof rack covers are defective.  Structure: Body Recall date 2021-05-04 Recall no. 21V316000 Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle. Hide details  Recall consequence A detached roof rail cover can create a road hazard, increasing the risk of a crash. Recall action Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at [XXX] . Ford's number for this recall is 21S22.  My vehicle never had push pins inserted according to this recall.  Please advise on any help in this matter.  I wait your response.  Thank You [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}