{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11729647,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"04/07/2026","vin":"WBY1Z6C35HV","components":"Chest Clip, Buckle, Harness,Other/I am not sure","summary":"We have experienced a mechanical issue with the harness system. Specifically, the straps become extremely difficult to tighten or loosen over time. To adjust them, I have to pull with the full force of a 200lb adult, to the point where it literally shakes the car. Despite following all manufacturer instructions\u2014including cleaning the adjuster area and checking for twisted straps\u2014the problem persists. Evenflo recently closed our support case (#00609796) and sent a replacement seat, which suggests an acknowledgement of the problem. Before I return the impacted seat (as Evenflo Requested), I wanted to reach out here promptly.   I am particularly concerned because this appears to be a systemic issue. I would like to include this Reddit thread of other parents experiencing the same harness strap issue: Reddit Discussion: Evenflo 360 straps hard to tighten and loosen   https://www.reddit.com/r/CPST/comments/1pzus73/evenflo_360straps_hard_to_tighten_and_loosen/  A cursory look at this Reddit thread shows at least 10 separate people with this same issue.  I have documented interactions with Evenflo Parentlink via email and have photos attached and video link here. https://drive.google.com/file/d/1Ogbu8VN-45InQIfCxfnLJaeGgvzcRcRg/view?uspsharing  Thanks Matt Figler (914) 715-8954","products":[{"type":"Vehicle","productYear":"2017","productMake":"BMW","productModel":"I3","manufacturer":"BMW of North America, LLC"},{"type":"Child Seat","productYear":"9999","productMake":"EVENFLO","productModel":"REVOLVE360 SLIM","manufacturer":"Evenflo Company, Inc."}]}]}