{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11729709,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"04/07/2026","vin":"4S4BSBNCXG3","components":"ELECTRICAL SYSTEM","summary":"The DCM (Data Communication Module), also referred to as the Starlink telematics module, has failed. This failure is causing a continuous parasitic battery drain, which rapidly depletes the vehicle\u2019s battery even after charging or replacement. The component remains installed in the vehicle and is available for inspection upon request.   The failure has resulted in repeated battery drain and loss of vehicle operability. I have experienced a dead battery approximately 4\u20136 times between September 2025 and present, and the condition has worsened to the point where the vehicle cannot remain running or operable without the battery dying within approximately 5 minutes. This creates a safety risk because the vehicle can become inoperable without warning, increasing the likelihood of being stranded in unsafe conditions or unable to use the vehicle in an emergency.   Yes, the issue has been diagnosed and confirmed by a Subaru dealership, which identified the DCM module as failed and requiring replacement. The failure is consistent with a parasitic battery drain caused by the DCM. The vehicle has been inspected by an authorized Subaru dealership.I have also contacted Subaru of America and opened a case requesting assistance with the repair.  The primary symptom was repeated battery drain and failure to start beginning around September 2025. The issue progressed over time, with multiple instances of a dead battery, and has now worsened to the point where the battery drains within minutes, preventing normal vehicle operation. There were no consistent warning lights directly identifying the DCM as the cause prior to diagnosis.","products":[{"type":"Vehicle","productYear":"2016","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}