{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11729963,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2026","dateComplaintFiled":"04/08/2026","vin":"1C4PJMBX3JD","components":"POWER TRAIN","summary":"I took [XXX]  into to Auffenburg of IL for the recall.  They told me the code the car is throwing is not the recall code, but that it is a failure of the PTU, which is the recalled part.  I have tried since March 2nd to get straight answers from Stellantis (Case number XXX jeep Cherokee, case manager [XXX] ). But This promise to get back with me has been going on for over a month with no real movement. Stellantis                                                   [XXX]  Derek  XXX Ashley Mansker (Who is leaving CDJR to work for their VW dealership)  Copy of the letter sent from Ashley to me: Customer brought vehicle in for the Safety Recall 01C-2 Speed PTU Failure to be completed. While technician was attempting to complete the recall, the vehicle failed to finish the wiTech Routine. Vehicle would not shift into 4 High. Vehicle has a code in system as C14A7-97 - PTU Motor Component Or System Operation Obstructed Or Blocked. Would need to diagnose the current code, before continuing the Recall. Since vehicle will not finish the wiTECH routine, We can not complete recall. After routine is completed, there is two outcomes. Check for DTC C1494-07 (PTU Fork). \u27a2 If C1494-07 is set, replace the PTU. \u27a2 If no code C1494-07 is set, return the vehicle to the customer. Unfortunately, Without vehicle completing the recall, we can not replace PTU under recall. Except of call with Stellantis: February 27th. Now um the revision was not out yet. Uh, it was released March 18th. So on March 18th, it was a while. Yeah. If the vehicle arrives at the dealership with a PTU and uh dealership diagnosed and recommends that the PTU needed to be replaced 1st prior to doing the software update, it will be covered. It's on the revision. Okay. Okay, so I just want to make sure everything is clear and straightened out, so Colleen, don't worry anymore. We guarantee and assure you that your PT will be replaced for free,   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}