{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11730064,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2026","dateComplaintFiled":"04/08/2026","vin":null,"components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"Dear American Honda Motor Co., Inc. ,I am writing to formally document my experience with a premature failure of the Continuously Variable Transmission (CVT) in my Honda HR-V. The vehicle was covered under the extended warranty program Honda implemented specifically for the known CVT issues affecting 2016\u20132020 model years.In  On 3/10/26 the CVT failed at approximately 96,000 miles. The vehicle was towed to an authorized Honda dealership, where technicians confirmed premature belt deterioration and breakage. Prior to the failure, I had the vehicle serviced at the dealership for the Powertrain Control Module (PCM) software update outlined in Honda Service Bulletin 21-047. During that visit, I reported a noticeable burning smell, which I now believe originated from the failing transmission belt. The dealership assured me there were no issues and stated that the software update had adjusted the gear ratio to reduce strain on the transmission. The vehicle was returned to me with no further action recommended. Subsequent communication with American Honda revealed that the company had been aware of widespread CVT belt issues in these model years. Rather than issue a full recall, Honda extended the powertrain warranty to 7 years or 150,000 miles (whichever occurs first). My repeated attempts to escalate the matter with Honda Customer Service, including multiple requests for contact information for a regional manager, were unsuccessful. After several weeks of delays\u2014during which my vehicle remained at the dealership for over 20 +days\u2014Honda Corporate initially offered to cover a remanufactured CVT replacement at a cost of $4,500 to me. The dealership ultimately assisted by reducing my out-of-pocket expense to $2,900.I find it unacceptable that a vehicle with only 96,000 miles required a major transmission replacement costing nearly $3,000, especially after Honda had already acknowledged the defect through a technical service bulletin and an extended warranty. The dealership\u2019s","products":[{"type":"Vehicle","productYear":"2017","productMake":"HONDA","productModel":"HR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}