{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11730282,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2026","dateComplaintFiled":"04/09/2026","vin":"2HGFE2F59PH","components":"UNKNOWN OR OTHER","summary":"My vehicle's Maintenance Minder system\u2014the sole official schedule for maintenance per the Owner's Manual (Pages 649-658)\u2014was corrupted by an authorized Honda dealer.  The Service Advisor stated that sometimes technicians reset all the Maintenance Minder codes rather than just the applicable ones. Honda Corporate admitted this is a possibility when I followed up after the service. They stated that resetting all the codes rather than the ones that apply, can affect when and how future Maintenance Minder Codes appear.  Honda provided contradictory information: first stating that the Maintenance Minder state cannot be reconstructed to accurately alert the owner to future necessary maintenance, then subsequently stating that reconstruction is possible if 'deemed necessary.' This leaves the owner with a corrupted safety maintenance system, with the remedy apparently contingent on Honda's discretion rather than the owner's right to accurate maintenance alerts. Without accurate alerts, critical maintenance items (brake fluid, coolant, transmission fluid) may not be serviced at proper intervals, increasing risk of component failure.  Attached: Service invoice (RO #189526, 04/03/26) showing dealer added unscheduled Coolant Flush (Item 5) to my B1 request and reset ALL codes. Manual (pp. 649-658) confirms Item 5 is a separate sub-item triggered only by the system, not mileage. Honda Corporate emails admit resetting all codes corrupts future alert accuracy but offered contradictory remedies (first 'cannot fix,' then 'if deemed necessary'). This systemic failure\u2014dealers bypassing the algorithm and Honda failing to enforce corrections\u2014leaves owners with corrupted safety maintenance data, risking missed critical service intervals.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}