{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11730568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2026","dateComplaintFiled":"04/11/2026","vin":"5LMYJ8XY5NN","components":"UNKNOWN OR OTHER","summary":"Lincoln Way App team bricked (some) users by deploying an App update early Feb 2026 that was not backwards compatible for use of basic features/function. I last used App Jan 2026 while car was at dealer but when I picked up car 2/13/26 I was BRICKED with no ability to use App since.  Checked Lincoln website & compatibility reqmt stated IOS 16.0 is min req\u2019d, updates are optional & not required to continue use for basic features like lock/unlock, remote start, chk tire pressure, etc. (see screenshot attached).  Opened case w/Lincoln Way App team 2/17/26. Ops mgr confirmed my iphone was compatible & iOS 16.0 was still min. reqmt. Said he\u2019d escalate. Suddenly, wks later Lincoln updated website & changed compatibility requirements with NO NOTICE TO USERS (before or since) they\u2019ve changed compatibility reqmts (they have users names, email, addr & phone #s since they\u2019re req\u2019d upon setup).  In addition, NONE of the App version release notes shown in App Store indicate any change to Min compatibility reqmts. Development team is negligent & Lincoln needs to fix.","products":[{"type":"Vehicle","productYear":"2022","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]}]}