{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11730659,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"04/12/2026","vin":"2hgfc2f84kh","components":"WHEELS,UNKNOWN OR OTHER,ENGINE","summary":"I am filing a safety complaint regarding an unresolved fuel pump recall on my 2019 Honda Civic.  My vehicle became inoperable around October 2025 after passing Pennsylvania state inspection in July 2025. The vehicle is currently not drivable and remains inoperable.  A VIN-based recall check confirms an active, unrepaired safety recall related to the fuel pump module (2016\u20132021 Honda Civic fuel pump impeller defect). This recall warns of potential engine stall or failure to start, increasing crash risk.  Despite multiple attempts to schedule repair through Honda MotorWorld and Honda customer service, the recall repair has not been completed. I have contacted both the dealership and Honda corporate through multiple case numbers and written communication. However, repair has not been provided and access to service has been repeatedly delayed or conditioned on phone-only communication, despite my use of written/email communication being accepted in other parts of the case process.  As of today, the safety recall remains open and unrepaired, and the vehicle remains inoperable.  I am requesting: Investigation into why the open fuel pump safety recall has not been completed Assistance in ensuring the manufacturer provides the required recall remedy Confirmation of appropriate steps to complete recall repair given vehicle inoperability","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}