{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11730682,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"04/12/2026","vin":"5TDJZRFH3KS","components":"POWER TRAIN","summary":"I am writing to you as a deeply loyal Toyota customer who is facing a distressing and financially significant situation with my 2019 Toyota Highlander.  Our family has been committed Toyota owners for several decades. Over the years, we have owned a Toyota Corolla, Camry, and multiple Highlanders \u2014 and we currently drive two Toyota vehicles. We have consistently chosen Toyota over other brands because of the trust we place in your engineering, reliability, and the value Toyota stands behind. We even replaced all of our Honda vehicles with Toyotas because of that trust.  We purchased our 2019 Toyota Highlander during the COVID-19 pandemic, paying above market value because we believed in the Toyota brand and its long-standing reputation for durability. We have never regretted that decision \u2014 until now.  At approximately 95,000 miles, our Highlander began exhibiting a high-pitched humming noise and gear slippage. We brought the vehicle to our Toyota dealership, who diagnosed the issue as a complete transmission failure. The repair estimate provided was $17,000. We were also informed that this repair would not be covered under any existing warranty.  We are not only shocked by the severity and cost of this failure on a well-maintained, 7-year-old vehicle \u2014 we are also deeply concerned by what we discovered in our research. There appear to be hundreds of complaints from other Toyota Highlander owners reporting the exact same transmission issue, across the same model years, suggesting this may be a widespread and systemic defect rather than an isolated incident.  Given this context, we respectfully ask Toyota to consider the following:  1. A goodwill warranty exception or partial/full coverage of the transmission repair cost, in recognition of our long-standing loyalty and the apparent prevalence of this issue across multiple vehicles. 2. An acknowledgment of the reported pattern of transmission failures in the 2019 Highlander, and whether Toyota is investigating or plan","products":[{"type":"Vehicle","productYear":"2019","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}