{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11730684,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2026","dateComplaintFiled":"04/12/2026","vin":"3C4NJDCNXRT","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"The collision alert warning lights have been coming on since the DAY I drove out of the dealership! They tried to dismiss it as my fault - I got too close to something (I was simply passing another car). This has been a constant issue and I\u2019ve told the dealership every time I\u2019ve had it serviced. I\u2019ve had about four times that I\u2019ve been driving at high speeds and the vehicle suddenly slams on the brakes because it\u2019s \u201cthinking I\u2019m gonna hit something.\u201d Usually it\u2019s if I\u2019m passing another car, but it\u2019s also happened when there is nothing near at all. This past week was the last straw!! I was going 70 mph down the highway, had just passed a semi, and all hell broke loose. Jerked me from side to side, the brakes engaged and were jolting me,  smoking, grinding, and screeching horribly because they would not give up in trying to stop me.  Oil dumped all over and a burning smell, shaking and jerking, couldn\u2019t steer, etc.. during this scary time, the service 4WD light and crash alert lights all come on. Thankfully the semi I was passing was paying attention and did not hit me. I was two hours from home so the Jeep was towed to the nearest dealership. I later learned there is a service recall that JUST came out early March 2026.  It\u2019s called 12D and is a software update related to all these codes it\u2019s been throwing and how myJeep has been behaving for TWO years. Software needs to be updated or can have all this stuff that happened to me\u2026 because the systems don\u2019t know what to do?? There is also a service bulletin out there that service techs SHOULD be aware of that addresses known issues with the PTU (power transfer unit). I just learned from the dealership that has my Jeep - the PTU is shot!! Imagine that! They have a PTU unit ordered but will not know what else is damaged until they tear into it. It shouldn\u2019t take an injury or death to get notices out there when there are known issues. Thank you! This dealership where my Jeep is finally seems to know what they are doing!","products":[{"type":"Vehicle","productYear":"2024","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]}]}