{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11730998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2024","dateComplaintFiled":"04/14/2026","vin":"1FM5K7F82GG","components":"UNKNOWN OR OTHER","summary":"I am writing to formally request your assistance regarding an unresolved recall part issue affecting my 2016 Ford Explorer (VIN# [XXX] ). On [XXX], while driving on [XXX] , the exterior A pillar trim on the front windshield unexpectedly detached, creating a significant safety hazard for myself and other motorists.  Following this incident, I scheduled an assessment at Frontier Ford in Santa Clara, CA on 4/9/2024. During the visit, I was advised to contact Ford\u2019s complaint line, after which I returned to the dealership. The required replacement part was ordered, but I have now been waiting for over two years, as it remains on back order. Despite several follow-up calls, visits, the issue remains unresolved.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}